Privacy Policy InHouse

1. Data Controller

InHouse Technology Co., Ltd. is the data controller under this policy, covering the use of every page of the inhouse.co.th website, including the contact channels connected to the website (contact forms · telephone · LINE Official Account).

Address: 77/577 ถนนจตุโชติ แขวงออเงิน เขตสายไหม กรุงเทพมหานคร 10220

2. Data We Collect

• Data you provide directly — your name, phone number, email, messages sent through a contact / quotation-request form, conversations via the LINE OA or the website chat, and information provided during a site-survey appointment.
• Data collected automatically — cookies, IP address, device / browser type, and website-usage behaviour, via analytics tools including Google Tag Manager, Google Analytics 4, Google Ads, and Microsoft Clarity.

3. Purposes of Use

• To answer enquiries, prepare quotations, schedule site surveys, and provide after-sales service.
• To improve the quality of the website and the user experience (primarily through anonymised usage analysis).
• To measure advertising campaigns (for example, Google Ads conversions), subject to your cookie consent.
• To comply with applicable laws.

4. Legal Basis

We process data on the bases of performance of a contract (quoting / providing the services you request), legitimate interest (improving our services and system security), and consent (analytics / marketing cookies, which you may withdraw at any time).

5. Retention Period

Data from enquiries / quotation requests (form · chat · LINE) is retained for no more than 6 months from the last contact. Once this period has elapsed, the data is deleted or anonymised. If you become a customer (with a contract / purchase order), the data is retained for the period required by accounting and tax law.

6. Disclosure to Third Parties

We do not sell your personal data to anyone. Your data may be processed by the service providers we use, including Google (Tag Manager · Analytics · Ads), Microsoft (Clarity), and LINE (Official Account), under those providers' own privacy policies, and may be disclosed where required by law.

7. Cookies

• Necessary cookies — to make the website function normally (for example, session cookies).
• Analytics / marketing cookies — Google Analytics 4, Google Ads, and Microsoft Clarity, used to understand usage and measure advertising.

You can configure your browser to reject cookies (disabling certain types of cookies may affect some functionality).

8. Your Rights as a Data Subject

Under the PDPA, you have the right to: request access / a copy · request rectification · request erasure or destruction · request restriction of use · object to processing · request data portability · withdraw consent, and lodge a complaint with the Personal Data Protection Committee (PDPC). To exercise these rights, contact us through the channels in Section 10; we will act within the period required by law.

9. Security Measures

We use appropriate technical and organisational measures to prevent unauthorised access to, alteration of, or disclosure of data, and restrict data access to only the staff involved in serving you.

10. Contact

11. Changes to This Policy

We may update this policy from time to time, showing the last-updated date at the top of this page. Continued use of the website after any change constitutes your acknowledgement of the updated policy.